faqs
You have questions! We have answers! Anything not listed here, please hit us up through the Contact Us page!
Products
My package is lost, what should I do?
Oh no! Have you been overrun by the dreaded porch pirates? Hit us up through the Contact Us page and we'll respond within 24 hours and make it right.
Can I cancel/change my order?
Party get canceled? Feel like staying in your PJs and ordering takeout instead of hanging out with your friends and having the night of your life? We get it, we do the same thing sometimes. Of course you can cancel your order! Check your order confirmation email to cancel and if you're still having trouble, hit us up through the Contact Us page and we'll respond within 24 hours.
What should I do if my order is damaged or missing an item?
Uh oh! Mistakes happen, but they need to be fixed. Take a photo of what's missing or your damaged item and send it to us through the Contact Us page. We'll respond and take care of it within 24 hours.
Shipping and returns
Can I return my order?
Yes, we offer a 30 day return policy. Send us a message through the Contact Us page with a reason/photos of your return and we will respond within 24 hours to take care of it.
How do I qualify for free shipping?
Everybody within the USA gets free shipping.. yes, even you Alaska, Hawaii, Puerto Rico, and Guam. Outside the USA, it's just a case by case basis! If you're in a different country you can also check us out on Amazon and see if we're already selling in your country.
do you offer expedited shipping?
Is your party coming up like... now? We offer expedited shipping for guaranteed delivery within 3 business days for $9.99 and overnight shipping is on a case by case basis - you should see your shipping price when you are checking out!
do you like mint chocolate?
Ew, no. I don't like toothpaste in my dessert, thank you very much.